By using this website (https://www.musemedispa.co.uk), you agree to be bound by the following terms and conditions. These terms affect your legal rights, responsibilities and liabilities, so please read these terms carefully and ensure that you understand them. If you do not agree to any of the terms given below, please cease your use of this website immediately.

The Muse Medi Spa by Essex Cosmetics commit to the protection of all personal information given to us by clients and customers. This is done in accordance with the UK Data Protection Act 1998. We will only use your information within the permissions you give us and the boundaries set out in our policy. We will never use your information for any other purposes, or share it with any third parties.

Information we collect

We only collect data that is relevant to the service that The Muse Medi Spa by Essex Cosmetics provide. This may include some or all of the following details: your name, date of birth, address, email address, telephone number, and some medical information. We will also require payment details (including credit card numbers) if you are booking a treatment or purchasing from our online store. When you create a booking or make an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.


How we use your information

We use the information we collect in various ways, including to:

* Fulfil any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
* Communicate with you
* Improve, operate, expand and maintain our website
* Understand and analyse how you use our website
* Develop new products, services, features, and functionality
* Find and prevent potential risk or fraud

Sharing your personal information

We share your personal Information with third parties to help us use your personal information, as described above. For example, we use Aesthetic Nurse Software to power our online booking system. Aesthetic Nurse Software have the following measures in place to keep data secure:

• Patient data is protected using SSL security to ensure end-to-end encryption of patient data. 

• Unique Patient ID's are assigned to the data to anonymise personal information stored in the backend of the database.

• Data is backed up regularly using cloud storage through AWS (Amazon Web Services). 

• The ANS account is password protected to prevent unauthorised access and your account will automatically log out after a period of inactivity to further protect improper access. 

We use Shopify to power our online shop, you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Any personal information that you provide will only be kept for as long as necessary. The data will then be archived or destroyed, unless we need to retain it for legal, accounting, regulatory, or auditory requirements or to protect the company’s interests.

We will never sell, trade, or loan your personal information to another party. If we are ever required to do so, we will always obtain your permission in writing before proceeding.

Log Files

The Muse Medi Spa follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, The Muse Medi Spa uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.


GDPR Data Protection Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above.

Changes


 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



 

Contact Us

 


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@essexcosmetics.co.uk